Personal Academic Coach

LOCATION
Ho Chi Minh City
EXPERIENCE
1-2 years in a similar role
REPORT TO
Center Head of Coaching
DEPARMENT
Tutoring

  JOB DESCRIPTION

Overview:

As a Personal Academic Coach, you ensure the educational success of your students through effective relationship management, including coaching, motivation and support. Students will look up to you to help them achieve their goals and develop life-long learning skills.

 

Key Tasks:

  1. Deliver a top-notch student educational experience with unparalleled customer service

  2. Ensure that students trust and follow the Wall Street English Method
  3. Be the local point of your students’ study at Wall Street English
  4. Support the study rhythm of your students through booking their classes
  5. Conduct classes, give academic advising sessions, and assist students with multimedia lessons and the digital book material
  6. Provide feedback and motivation to students in the multimedia Speaking Centre
  7. Coach and advise students on how to achieve their educational goals
  8. Motivate students throughout the course both in person and over the phone
  9. Carry out general center support tasks
  10. Help to give an excellent impression to prospective students
  11. Collaborate with Educational Consultants to facilitate renewals and referrals
  12. Collaborate with Teachers to assist your students in their learning journey
  13. Create a fun, total English learning environment
  14. Demonstrate flexibility and adaptability to scheduling and students
  15. Demonstrate a commitment to continual professional development

 

  BENEFITS

  1. Competitive salary
  2. KPI Bonuses
  3. Bonus on completion of a year of service
  4. Full training an don-going professional development
  5. Free access to our Wall Street English course
  6. Annual Leave of 12 days plus Vietnamese national holidays
  7. Quality facilities and teaching resources
  8. Dedicated academic management team support and training

 

  JOB REQUIREMENTS

  1. Vietnamese national
  2. Bachelor’s Degree in any field (preferably English-related)
  3. Demonstrated fluency in English (TOEIC score 850+ recommended)
  4. Effective communication and interpersonal skills
  5. Great relationship management skills
  6. Capable of multi-tasking throughout every working day
  7. Good time management and organization skills and the ability to work independently and manage your own schedule
Ready to make a difference? Join Us!
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