Activation and DSF Supervisor

LOCATION
Ho Chi Minh City
EXPERIENCE
1-2 years in a similar role
REPORT TO
Regional activation & DSF Manager
DEPARMENT
Direct Sales Force

Essential Duties and Responsibilities

1. Activation planning and execution

  • In collaboration with the Regional Activation & DSF Manager, assess and analyze all activations and create a year plan to generating leads for centers
  • Identify and propose external events that are relevant for WSE
  • Plan, execute and coordinate all external events
  • Advise the line manager and the centers on the external activity concepts that they are planning
  • Measure engagement by compiling external activity attendance reports for all centers
  • Support in-center exceptional events when necessary for all centers
  • Establish communications to build awareness across the organization about upcoming external activities
  • Identify and propose locations for activation activities and manage the coordination of the events
  • Recommend and share innovative approach that proves to be successful for customer acquisition

2. Direct Sales Force Management

  • Leverage the team members potential to achieve the leads and contracts acquisition targets
  • Ensure the effective resourcing by recruiting, training and allocating the team members
  • Identify and propose effective locations for DSF deployment that will drive show performance and quality
  • Develop the skills and aptitudes of the DSF team members to grow within the wider WSE organization
  • Communicate the company’s relevant marketing and product information to the DSF team
  • Manage the team and the show performance and quality for the DSF channel
  • Manage DSF workforce across centers and external events

3. Offline marketing management

  • Identify and propose offline visibility opportunities for WSE
  • Support the line manager in managing offline marketing channels

4. Recruitment, training and coaching

  • Source, identify potential candidate and conduct interview and training in conjunction with HR
  • Evaluate team member profile, skills, strengths, weaknesses and derive training, coaching, and mentoring plan to improve performance and for career path planning
  • Facilitate regular workshop, role plays, sharing between team members and with other teams as appropriate
  • Ensure there are clear succession plan in each team under management

Role Requirements

  • Activation and team management experience (at least 1 years).
  • Sales management skill is an advantage
  • Good knowledge of market and locations, especially shopping malls
  • Planning skills
  • Ability to mentor, coach and train team members
  • Good interpersonal skills
  • Willing to work in non-office hours, weekends and holidays when necessary to deliver sales targets
  • Passionate about Wall Street English product
  • Ideally good command of English (WSE level 7 and above)
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